Dear George & Debbie, Late last year, I brought my 1999 Chevy; van to you for a radiator & water pump replacement. Although I was concerned when I received calls from you telling me about other repairs you thought my van needed, I agreed each time to have you make those repairs. Those repairs increased my invoice considerably, but I was willing to pay for those items if it indeed improved the condition of my van. Another concern was that you recommenced replacing items another shop had supposedly replaced recently. When I picked my van up from you, you showed me the parts you had replaced, confirming that they did indeed need replacement. It has now been over a month since you made those repairs. I intentionally waited until now to report to you how I felt about the repairs you did, so I could be sure I knew how I felt about them. I must tell you, the van now runs better than it ever has since I bought it. I no longer smell antifreeze when I walk near it, the reservoir level hasn't changed and I don't find antifreeze spots on the driveway.
Thank you for the diligent work you did. I will heartily recommend you to others in the future. Sincerely, Dan Job dba. A Tack's Thumb